Close

We look forward to welcoming you to our holiday parks! | Latest COVID-19 updates | COVID-19 Guarantee

Coronavirus (COVID-19)

Latest update (16/07/2021)

From July 19th, the wellbeing of our guests and teams will still remain our absolute priority – and we will continue to operate in a Covid conscious way.

With the relaxing of restrictions and social distancing, we’re stepping out of the Covid period very carefully in order to keep you and your loved ones safe.

While we will continue to follow the government and local authority guidance, we will maintain certain measures and precautions to help control the spread of the virus. 

If you have any concerns or questions, please contact enquiries@hoburne.com.

Our Booking Guarantee

We understand that in these times of uncertainty it is difficult to plan and make the normal decisions that we all once took for granted. We also understand that booking a holiday gives you an important emotional boost and something to look forward to.

That's why we would like to offer a coronavirus booking guarantee with every booking in 2021 (existing and new) that covers you against the impact of the coronavirus outbreak. 

What is our booking guarantee?

The booking guarantee means that you can book a holiday with us in 2021 with the promise that you will get your money back or be able to move your holiday if you need to, for any of the reasons that we have detailed below relating to the coronavirus outbreak. 

Find out more

*Pay just a £25 deposit when you book a break at least 42 days prior to your arrival date.

FROM 19TH JULY 2021

Face Coverings

Following the latest government guidance, from 19th July 2021 it is no longer a legal requirement to wear a face covering in a public indoor environment, however, we recommend wearing a face covering in our crowded indoor areas. We also ask guests to be mindful of others and remember that some may not feel as comfortable about the relaxing of restrictions 

For more information on face coverings, please visit the government site here.

Food, Beverage and Entertainment

Food will be served between midday to 9:00pm daily, with bar service open until 11:00pm. You can order at the bar or order directly from your table using the Hoburne app*.

Click below to download the Hoburne app:

Apple App Store
Google Play Store

We will continue to bring you as much as the usual Hoburne experience as possible, with guests now being able to return to the dancefloor. Please note, daytime activities will still require booking in advance at reception in order for us to keep numbers to a safe level for social distancing. 

*Not applicable to Blue Anchor, Doublebois or St Mabyn

Leisure Facilities  

Our changing facilities will now be open, along with our saunas and steam rooms. When using our swimming pools, we recommend that you come dressed beach ready to use the pool.

To access the fitness suite, please visit reception.

Your Safety

As things return to a sense of normality, we'd like to reassure all guests, visitors and staff that their safety will still remain paramount and we will continue with the following initiatives...

Cleaning and Housekeeping

We will continue to fully sanitise accommodation before each stay with a COVID-19 approved disinfectant and seal to ensure no contamination occurs prior to your arrival.

In public areas, we will continue to provide hand sanitiser stations for you to use and we will maintain our high cleaning standar

We will continue displaying QR codes for customers wishing to check-in using the NHS COVID-19 app, however, this will no longer be a legal requirement.

COVID symptoms:

If you have tested positive for COVID or you’re suffering from COVID symptoms, please do not travel and call our customer service team on 01425 282358.

 

Where can I find out more information about Coronavirus? 

We advise you to check the UK Government website for the most up to date information - https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

Thank you in advance for your support and commitment.

Great service all year round
Pay with us securely
Book with confidence
stmabyn