Five of the seven Hoburne Holiday Parks have been awarded coveted TripAdvisor Certificates of Excellence this year.
The five include all three Dorset and Hampshire parks – Hoburne Naish in New Milton, Hoburne Bashley in the New Forest and Hoburne Park in Christchurch.
The awards celebrate the best in hospitality and are given to the top 10 per cent of establishments worldwide that consistently achieve outstanding reviews on the site.
Hoburne’s Managing Director, Rod Tucker, said: “These awards mean a great deal. They are only given to businesses that attract a huge amount of positive feedback from happy customers, so we are delighted.
“We have always paid close attention to what our guests think about the accommodation, facilities and service we are offering. In total, we received 5,693 visitor satisfaction surveys last year, which grade everything from the friendliness of staff to menu choice and value for money, and our senior management team read every one. Some 95.5 per cent rated their overall holiday experience as good or very good. The feedback we receive helps us to plan and adapt and continue to give our customers what they want and expect.”