Frequently asked questions

We know you probably have a number of questions about buying a holiday home at Hoburne and to help we have compiled a list of the most popular questions we get asked. If you have any questions that are not covered here then please call the Ownership team on 01425 282356 or email

Finance & Costs
  • How much does a typical Hoburne holiday home cost?

    We have a very broad range of new and pre-owned holiday homes for sale across our eight holiday parks in the south and south west of the UK.  

    You can browse our holiday homes for sale by clicking here. We also have a number of exciting new holiday home developments with the latest models of caravans and lodges from some of the most popular manufacturers. 

  • How much will it cost to maintain my holiday home?

    As with owning your own car or home, there are some associated running costs to pay for your holiday home. Details can be found below: 

    Pitch fees

    Pitch fees vary from park to park and are charged yearly. Specific pricing can be acquired by speaking to the sales team at your park of choice. The purchase price of your holiday home usually includes the pitch fees for the rest of the current season. 


    Electricity is charged separately to pitch fees. The cost per year will vary depending on how much the holiday home is used. We re-sell electricity to owners at the price we pay for it. We do not charge for meter readings. 

    Non-domestic rates

    Non-domestic business rates are charged per holiday home and are billed separately to pitch fees. Since 2012 these have been subject to VAT.

    Water and sewerage

    Water and sewerage charges are charged separately to pitch fees. Since 2012, VAT has also been included in the cost. 

    General maintenance

    Our parks also offer a number of services including winterisation, cleaning and servicing of your holiday home. These services can be booked through reception and are all charged services. Prices vary per service. 

  • Can Hoburne provide finance, if needed?

    We currently offer finance through Black Horse Finance. We work closely with them to ensure that we are offering our customers the best finance deal for their holiday home. There are minimum deposit criteria in place for all holiday home purchases that use finance towards the funding of the purchase. This may vary depending on the value of the holiday home. All finance is offered subject to status. Terms and conditions apply. 

  • Do I need to insure my holiday home?

    Yes. You do need to ensure that your holiday home is comprehensively insured and the policy has adequate liability cover, particularly if you intend to let out your holiday home. 

    Our recommended insurer, Lesiuredays, specialise in static caravan, holiday lodge and chalet insurance. 12 months standard insurance cover is included with all holiday home purchases. 

    Owners may select an alternative insurer providing it meets all of our minimum requirements including at least £5,000,000 public liability cover. You will be required to present a copy of your insurance certificate annually for the park to keep on file. 

  • Will my holiday home be covered by a warranty?

    All new holiday homes are covered by a 12-month manufacturer's warranty. The details of the warranty can vary between manufacturers, so please ask for further information. 

    We guarantee to repair or replace any electrical appliance supplied in any pre-owned holiday home for 3 months from the date of purchase. This excludes items already covered by either a new holiday home warranty or the appliance manufacturer's guarantee. 

  • I currently own a holiday home on another park, can I bring this to Hoburne?

    While we are unable to accept a holiday home being moved to one of our holiday parks, we are happy to discuss part exchange options to help you become a holiday home owner at Hoburne. 

  • What is included in the price of my holiday home?

    The package price of every Hoburne holiday home includes: 

    • The purchase price of the holiday home
    • Any existing warranty on the holiday home
    • Standard pitch fees pro-rata for the remainder of the current season
    • Water and local authority rates pro-rata up to the next billing date
    • Transport, siting and connection of the holiday home
    • VAT
    • Decking on all new holiday homes subject to pitch
    • Insurance for 12 months with our recommended insurer, Leisuredays

    The package price of every Hoburne holiday home does not include: 

    Running costs (electricity, maintenance, winterisation etc).

  • How do we use personal data?

    We will hold all the data you provide to us securely. We will never sell or pass on our data. For details see our privacy policy.

  • When and for how long can I use my Hoburne holiday home?

    All of our parks have an 11 month season, meaning that you can use your holiday home every year from 7th February - 6th January. 

    During the period from 7th January - 6th February, you are able to use your holiday home during the weekends (from 5pm Friday - 9am Monday).  

  • Can I have decking with my Hoburne holiday home?

    Our decking design and installation partner Vinyl Solutions can supply and install bespoke decking solutions for your holiday home. Vinyl Solutions offer a wide range of uPVC and composite decking products, including steps, handrails, and skirting, all of which are designed to be durable, low-maintenance, and environmentally friendly.

    Vinyl Solutions has been a trusted provider of decking solutions for major holiday park operators across the UK for over 20 years.

    For more information please visit their website

  • Can I bring my pet?

    We welcome dogs on our parks but they must be kept on leads at all times and exercised in the designated areas. Only guide dogs are allowed in the complex and it is the responsibility of owners to clean up after their dogs and use the dog bins provided. 

  • Can I let my holiday home out to holiday makers?

    Did you know your holiday home could be earning you money when you are not there? Simply letting your holiday home for the times you are not there could contribute towards your site fees.

    For further information pop into Reception or email

  • Do I need to make an appointment to view a holiday home?

    If one or more of our holiday homes for sale catch your eye, please complete one of the enquiry forms on the website and one of our team will be in touch with you very shortly.  

    Alternatively please feel free to complete our general enquiry form here or call the Hoburne Ownership team on 01425 282356.

    If you are already on one of our holiday parks, the holiday home sales team will be very happy to welcome you into the sales office. 

  • What are the park rules?

    Hoburne's park rules exist to ensure that everyone visiting the park has a fun, safe and enjoyable time with us. 

    Click here to view our park rules

  • Can I live in my holiday home?

    Our caravans and lodges are sold as holiday homes and therefore cannot be used as a permanent residence.

    All of our parks have an 11 month season, meaning that you can use your holiday home every year from 7th February - 6th January. During the period from 7th January - 6th February, you are able to use your holiday home during the weekends (from 5pm Friday - 9am Monday).  

    We do have some selected residential areas and parks. If you are interested in residential park homes, please contact our ownership team on 01425 282356 or email 

  • Are Hoburne a member of any trade bodies?

    Yes! Hoburne is proud to be a member of the NCC. What this means for you is that we have made a commitment to our customers to operate to the highest standards of customer service, to treat our customers with respect and to deal with them in a fair and open manner. 

    We are also members of the BH&HPA. All of our parks are graded under the 'Visit Britain' scheme and have achieved a minimum 4 star rating. 

  • How long does the typical holiday home licence run?

    Brand new caravans are sold with a 15 or 20-year pitch licence agreement depending on the park and their location on the park. 

    Brand new lodges have a 25-year licence from new. 

    Pre-owned holiday homes are sold with the remainder of their original licence agreement. 

  • What happens at the end of my licence agreement?

    Many of our owners choose to part-exchange and renew their holiday home before their Pitch Licence Agreement expires, continuing to take advantage of our fantastic part-exchange rates and to enjoy all the benefits that Hoburne holiday home ownership can offer. 

    If at the end of your Pitch Licence Agreement you do not wish to continue with ownership, we have a number of trade contacts who may be interested in purchasing your holiday home. 

    Alternatively, you can remove your caravan from the site and the park will arrange for your caravan to be removed from the pitch and made available for collection by your chosen caravan transportation company.

    There is a disconnection and de-siting charge for removing a caravan from its pitch which can vary depending on the location and whether a crane is required. 

    Any charges paid in advance (site fees, local authority rates, water charges, etc) are refunded on a pro-rata basis. 


Send an Enquiry

Please only complete this form if your enquiry relates to holiday home ownership. If your enquiry is holiday or leisure related please use this form.

Alternatively please call our team on 01425 282356.

Our privacy policy describes how we will use your personal data. Select here if you would like us to contact you with information which we feel may be of interest to you:

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