We know you probably have a number of questions about buying a holiday home at Hoburne and to help we have compiled a list of the most popular questions we get asked. If you have any questions that are not covered here then please call the Ownership team on 01425 282 367 or email ownership@hoburne.com.

Finance & Costs
  • How much does a typical Hoburne holiday home cost?

    Hoburne Holiday Parks have a wide range of both new and pre-owned holiday homes “for sale”. Brand new holiday homes generally start from £36,995 while our pre-owned holiday homes can start from as little as £19,995. This is, of course, dependent on what stock is available at any given time. 

    To find out more about availability at your chosen park please contact us.

  • How much will it cost to maintain my holiday home?

    As with owning your own car or home there are some associated running costs to pay for your holiday home, which are detailed below:

    Pitch Fees

    Pitch fees vary from park to park and are charged yearly. Specific pricing can be acquired by speaking to the sales team at the park of your choice. The purchase price usually includes the pitch fees for the rest of the current year in the price. Payment of Pitch Fees can be spread over 10 months through our Premium Credit Limited Payment Plan. There is a charge of 5% for this service.

    Electricity

    Electricity is charged separately to pitch fees. The cost per year will vary depending on how much the holiday home is used. We re-sell electricity to owners at the price we pay for it. We do not charge for meter readings.

    Non Domestic Rates

    Non-domestic business rates are charged per Holiday Home and billed separately to pitch fees, and since 2012 have been subject to VAT.

    Water and Sewerage

    Water and sewerage charges are charged separately to pitch fees. Since 2012, VAT has also been included in the cost.

    General Maintenance

    The park also offers a number of services including winterisation, cleaning and servicing of your holiday home. These services can be booked through reception and are all charged services. The price varies per service.

  • Can you provide finance, if needed?

    We currently offer finance through Black Horse Finance. We work closely with them to ensure we are offering our customers the best finance deal for their holiday home. There are minimum deposit criteria in place for all holiday home purchases that use finance towards the funding of the purchase. This may vary depending on the value of the holiday home. All finance is offered subject to status. Terms and conditions apply.

  • Do I need to insure my holiday home?

    Yes. You do need to ensure that your holiday home is comprehensively insured and the policy has adequate liability cover, particularly if you intend to let out your holiday home. Our recommended insurers, Leisuredays, specialise in static caravan, holiday lodge and chalet insurance. 12 months standard insurance cover is included with all holiday home purchases. Our owners may use their own insurance provided it meets all of our minimum requirements including at least £2,000,000 public liability cover. You will be required to present a copy of your insurance certificate annually for the park to keep on file.

  • Is my Hoburne holiday home covered by a warranty?

    All new holiday homes are covered by a 12 month manufacturer’s warranty. The details of the warranty can vary between manufacturers so please ask for further information. We guarantee to repair or replace any electrical appliance supplied in any pre-owned holiday home for 3 months from the date of the purchase - this excludes items already covered by either a new holiday home warranty or the appliance manufacturer's guarantee.

  • I currently own a holiday home on another park, can I bring this to Hoburne?

    While we are unable to accept a holiday home being moved to one of our parks, we are happy to discuss part exchange options to help you become a Hoburne owner.

  • What is included in the price of my holiday home?

    The package price of every Hoburne Holiday Home includes:
    • The purchase price of the holiday home
    • Any existing warranty on the home
    • Standard pitch fees pro-rata for the remainder of the current season
    • Water & Local Authority Rates pro-rata up to the next billing date
    • Transport, Siting and Connection of the holiday home
    • VAT
    • Decking on all new holiday homes subject to pitch
    • Insurance for 12 months with our recommended insurer Leisuredays
    The package price of every Hoburne Holiday Home does not include:
    • Running costs (electricity, maintenance, winterisation etc).
  • How do we use personal data?

    We will hold all data you provide to us securely. We will never sell or pass on our data. For details see our privacy policy. 

    Click here to view

Parks
  • When and for how long can I use my Hoburne holiday home?

    All of our parks have an 11 month season and you can use your holiday home every year from 7th February to 6th January.  During the period form 7th January to 6th of February, you're able to use your holiday home during the weekends from 5pm Friday to 9am Monday. 

  • Can I have decking with my Hoburne holiday home?

    We can supply decking for your holiday home and are always to happy discuss your requirements, explain the options available to you, and arrange for a quote including installation via our in-house fitting team. Offering a wide range of colours, styles and accessories, our uPVC decking is manufactured & supplied by Liniar and fitted by Hoburne Decking.

  • Can I bring along a pet?

    We welcome dogs but they must be kept on their leads at all times and exercised in the designated areas. No dogs are allowed in the complex apart from guide dogs. It is the responsibility of the owners to clean up after their dogs and use the dog litter bins provided.

  • Can I let my Hoburne holiday home out to other holiday makers?

    All of our Parks offer a managed letting service for which we charge 20% commission. Linen and cleaning charges are additional, all charges are +VAT.

    Letting your holiday home through Hoburne is subject to a minimum age restriction.

    You are able to let your holiday home independently and we are happy to release the keys, with your authorisation.

    Click here for more information.

  • Do I need to make an appointment to view?

    We operate an open door policy so that customers can come along when best suits them, although it is always advisable to make an appointment. We can then ensure we are free to show you around and answer any questions you may have.

    Click here to book a visit now

  • What are the park rules?

    Hoburne’s Park Rules exist to ensure everyone visiting the park has a fun, safe and enjoyable time with us.  

    Click here to view Park rules

  • Can I live in my holiday home?

    Caravan and Lodge Holiday Homes are sold as Holiday Homes. They therefore cannot be used as a permanent residence.

    We do have some selected residential areas and parks.  If you are interested in residential park homes, please contact the Ownership team 01425 282 367 or email ownership@hoburne.com  

  • Is Hoburne a member of any trade bodies?

    Yes! Hoburne are proud to be members of the NCC and have been given the coveted ‘blue tick’ of approval as part of the National Caravan Council Approved Holiday Park – Holiday Park Ownership Scheme. What this means for you is that Hoburne have made a commitment to our customers to operate to the highest standards of customer service, to treat our customers with respect and to deal with them in a fair and open manner.

    We are also members of the BH&HPA and all of our parks are graded under the Visit Britain scheme and have all achieved a minimum 4 star rating.  

    We are also very proud to say that 6 of our 7 parks have received the Trip Advisor Certificate of Excellence Award. The award celebrates excellence in hospitality and is only given to establishments that consistently achieve great reviews on Trip Advisor.

Rules
  • How long does the typical holiday home licence run?

    Brand new Caravans are sold with a 15 or 20 year pitch licence agreement depending on the park and their location on park. Brand new lodges have a 25 year licence from new.

    Pre-owned holiday homes are sold with the remainder of their original licence agreement.

  • What happens at the end of my licence agreement?

    Many of our owners chose to part exchange and renew their holiday home before their Pitch Licence Agreement expires, continuing to take advantage of our fantastic part-exchange rates and to enjoy all the benefits that Hoburne Holiday Home Ownership can offer.

    If at the end of your Pitch Licence Agreement you do not wish to continue with ownership we have a number of trade contacts who may be interested in purchasing your Holiday Home.

    Alternatively you can remove your caravan from site and the park will arrange for your caravan to be removed from the pitch and made available for collection by your chosen caravan transportation company.

    There is a disconnection and de-siting charge for removing a caravan from its pitch which can vary depending on the location and whether a crane is required.

    Additional charges may be payable for the removal of any decking or sheds.

    Any charges paid in advance (site fees, local authority rates, water charges, etc) are refunded on a daily basis pro-rata.